18 playbooks · Voice + WhatsApp live
Industry Voice AI playbooks for how Indian businesses actually sell
Vocora builds AI receptionist and lead desks for local businesses that still win on the phone — clinics, coaching centres, dealerships, salons, restaurants, brokers, and professional firms. Each playbook below is a Voice + WhatsApp loop on the number you already publish, in Hindi, English, or Hinglish.
Why industry playbooks — not one generic bot
A dental chair booking is not a Meta real-estate lead qualify. A restaurant table hold is not an NBFC document chase. Vocora ships the same Voice + WhatsApp platform, but each vertical page documents the pains, scripts, escalation rules, and sample call for that desk — so Google (and your team) can see the fit before a demo.
India has tens of millions of formalising MSMEs and well over a billion wireless subscriptions. Phone and WhatsApp remain the default enquiry channels for local services. When the published number rings to a busy human — or to voicemail after hours — the next listing on Google gets the revenue. These playbooks attack that leak without inventing fake Vocora KPIs.
Start from the vertical that matches your desk. If you run multi-doctor OPDs, also read AI receptionist for clinics. For the product layer underneath every playbook, see Voice AI, WhatsApp AI, and AI receptionist India.
Public context (cited)
Figures below are from government and industry reports — not Vocora traction claims.
Product catalogue — not a market ranking
How to choose a playbook
- Match the desk, not the vanity category. A multi-chair dental practice should open Dental; a polyclinic should open Healthcare and the clinics deep page.
- Prioritise missed-call recovery if your Google number rings to a busy floor — salons, restaurants, home services, workshops.
- Prioritise lead qualify if Meta / portal forms pile up — real estate, coaching, financial, insurance, travel, automobile.
- Listen first. Every vertical has demo films in English and Hindi on /demos. Then book a script workshop — we do not pretend one generic voice fits all.
Missed rings that should become WhatsApp follow-ups are covered in Missed-call recovery on WhatsApp. Cost framing lives on AI receptionist cost in India — we still scope pilots after a free demo rather than publishing a fake rate card.
All 18 industry playbooks
- 🏠 Real Estate
- AI Lead Qualifier. Brokers and project offices drown in portal and Meta leads. Vocora qualifies BHK / budget / location on WhatsApp, calls if silent, and books site visits. Open playbook →
- 🏥 Healthcare Clinics
- AI Appointment Agent. Multi-location clinics and diagnostics lose evening enquiries to voicemail. Vocora answers on your published number and runs WhatsApp booking + reminders. Not for emergencies. Open playbook →
- 🦷 Dental Clinics
- AI Appointment Agent. Reception cannot answer every ring while assisting a chair. Vocora books cleanings and treatment follow-ups on Voice + WhatsApp so doctors only do clinical work. Open playbook →
- 🏦 Financial Services
- AI Lead Qualifier. Loan and investment enquiries pile up. Vocora qualifies amount and city, books the advisor, and runs polite document / EMI reminders — never OTP or approvals on the bot. Open playbook →
- 🛡️ Insurance Agencies
- AI Lead Qualifier. New leads and renewal due-dates pile up. Vocora qualifies intent and books fifteen minutes with the advisor — product advice stays human. Open playbook →
- 🛍️ D2C & Ecommerce
- AI Customer Support. D2C helplines drown in WISMO, COD confirms, and size queries. Vocora answers Voice + WhatsApp and escalates refunds to humans. Open playbook →
- 📚 Coaching & EdTech
- AI Appointment Agent. Parents call and WhatsApp after class hours. Vocora books the demo, qualifies batch interest, and hands hot parents to your counsellor. Open playbook →
- 🎓 Schools & Tuition
- AI Receptionist. Admission season floods the front desk. Vocora captures class / campus intent, books parent meetings, and sends fee / document reminders on WhatsApp. Open playbook →
- 📦 Distribution & B2B Trade
- AI Customer Support. Beats and depots drown in “stock hai?” calls. Vocora confirms repeat orders, shares dispatch status, and escalates only the odd cases to sales. Open playbook →
- 🍽️ Restaurants & Cloud Kitchen
- AI Receptionist. India’s food-service market is huge and still phone-led for reservations. Vocora answers the line, holds one free table so two chats cannot double-book, and escalates large parties. Open playbook →
- 💇 Salon, Spa & Beauty
- AI Appointment Agent. India’s beauty-salon market is large and still appointment-led by phone. Vocora books from the rate card, reminds clients, and recovers no-shows — stylists stay on the chair. Open playbook →
- 💪 Gyms & Fitness
- AI Lead Qualifier. Membership leads arrive after closing. Vocora qualifies trials on Voice + WhatsApp and books the first session so coaches only meet serious walk-ins. Open playbook →
- 🚗 Auto Dealers & Service
- AI Lead Qualifier. Showrooms and workshops lose Meta and Google leads when the floor or bay is busy. Vocora answers on your published number, qualifies intent, and books test drives or service slots on WhatsApp. Open playbook →
- 🏨 Hotels & Homestays
- AI Receptionist. Guests still call for availability, late checkout, and airport pickup. Vocora holds rooms only when inventory rules say free — payment stays at the front desk. Open playbook →
- 🏪 Local Retail & Showrooms
- AI Customer Support. High-ticket shoppers still call for size, stock, and “store open?”. Vocora answers from your sheet, books the visit, and hands hot interest to floor staff. Open playbook →
- 🔧 Home Services
- AI Appointment Agent. Helplines ring while technicians are on site. Vocora captures address and job type, books a survey window, and reminds — price stays on-site with your team. Open playbook →
- ✈️ Travel & Tourism
- AI Lead Qualifier. Package leads need qualification before an expert spends thirty minutes. Vocora captures dates and budget on Voice + WhatsApp and books the callback. Open playbook →
- 💼 CA, Legal & Consultants
- AI Receptionist. Clients call for dates, documents, and “sir available?”. Vocora books consult slots and chases checklists — legal and tax advice stays with the CA, advocate, or CS. Open playbook →
What every playbook includes
- India-framed problem statement for that desk (not generic chatbot copy)
- Cited public market / channel stats where we could verify a source
- Expanded Voice and WhatsApp capability lists
- How-it-works steps + sample call script
- FAQ with FAQPage JSON-LD
- Demo films and product screenshots
- Demo form pre-filled for that vertical
Vocora never invents customer counts, ROI percentages, or rankings. Product language matches the live site: Voice and WhatsApp on your published number; deeper industry software connectors are scoped in the demo.