Free tools for small businesses
Simple calculators that run in your browser, with no sign-up and no default benchmarks. Each one explains its method, and the industry pages start from a clearly labelled example you replace with your own numbers.
Missed-call cost estimator
Free estimator: enter your own calls, missed share, conversion rate and (optionally) customer value to see what unanswered calls put at risk each month.
- How much are missed calls costing your business?
- Why don't restaurants answer the phone? (Restaurants & Cloud Kitchen)
- Why don't doctors' offices answer the phone? (Healthcare Clinics)
- Why don't lawyers answer the phone? (CA, Legal & Consultants)
- Why don't stores answer the phone anymore? (Local Retail & Showrooms)
Receptionist coverage calculator
It depends on call length and how many busy callers you accept. Work out calls per hour and receptionists needed with this free Erlang calculator.
- How many calls can a receptionist handle?
- How many receptionists per doctor? (Healthcare Clinics)
- Do hotels have receptionists 24/7? (Hotels & Homestays)
- Do hair salons have receptionists? (Salon, Spa & Beauty)
- Do gyms have receptionists? (Gyms & Fitness)
- Do car dealerships have receptionists? (Auto Dealers & Service)
- Do law firms have receptionists? (CA, Legal & Consultants)
- Do real estate offices have receptionists? (Real Estate)
- Do restaurants have receptionists? (Restaurants & Cloud Kitchen)
- Do schools have receptionists? (Schools & Tuition)
Lead response time checker
Within the hour at most, and minutes is better. Paste your own lead times to check your median response, in clock time and in business hours.
- How quickly should you respond to a lead?
- How long do real estate agents take to respond? (Real Estate)
- How long do law firms take to get back to you? (CA, Legal & Consultants)
- How long should it take a travel agent to respond? (Travel & Tourism)
- How long do doctors take to call back? (Healthcare Clinics)
- How long should it take to hear back from a lender? (Financial Services)
- Why don't car dealers call back? (Auto Dealers & Service)
- Why do plumbers never call back? (Home Services)
- How long do hotels take to respond to emails? (Hotels & Homestays)
WhatsApp and DLT template checker
Body 1,024, header 60, footer 60, button 25 characters. Check a WhatsApp template or a DLT SMS template against the published limits, free.
Also see the missed-call revenue calculator guide and the industry playbooks.